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N-central

Enterprise Class Network Monitoring and Management Platform

Designed for mid size companies with a distributed IT infrastructure, our N-central network and systems management toolset sets the standard for delivering centralized IT services remotely and cost-effectively. Generate rapid ROI by automating tasks, cutting costs and boosting productivity and service levels – then report these improvements to management with ease.

N-central is the ultimate full-featured remote network and systems management (NSM) toolset, allowing IT departments in midsize companies to achieve immediate IT efficiencies and centralized control through a "single pane of glass".

  • Desktop & Server Monitoring Monitoring is critical to the delivery of effective management services that keep your customers' IT infrastructure up and running. An effective infrastructure and systems monitoring program allows you to detect and respond to critical availability and security issues before they reach a crisis level, as well as empowers you to become more proactive and make better infrastructure planning decisions based on historical trending and detailed usage analysis. Reliable monitoring is the only cost-effective method to gain critical insight into network and systems operations as a way to provide value-focused services.

  • Network Device Monitoring N-central supports monitoring of a broad range of services on virtually any network device. N-central ships with pre-defined monitoring settings for more than 160 services based on industry best practices.
  • IT Security N-central can play an important role in helping to keep IT infrastructures secure and running smoothly while improving compliance and transparency.
  • Alerts One of the keys to ensuring scalability in a services business is to manage customer issues by exception. At a high level, this means keeping staff working proactively to raise service levels, repair issues before they lead to downtime and do proactive project work to minimize the number of customer issues that arise.
  • Device Management N-central is the most powerful, cost-effective and flexible remote network, security, desktop, server and environment management solution available. No other solution combines best-of-class monitoring capabilities with industry-leading management capabilities.
  • Asset and License Management One of the biggest challenges IT organizations face is tracking and managing their assets. N-central gives you control over your customers' IT infrastructure using automatic asset discovery, comprehensive reporting, application control and license management. Effective asset management provides improved corporate transparency and governance, reduces the cost of support, increases network security and improves budget and upgrade planning. Using N-central's asset management features, you can dramatically improve your ability to manage the assets for which you are responsible.
  • Attended/Unattended Remote Control N-central delivers integrated remote control tools that allow busy IT technicians to securely connect to a wide range of remote devices in seconds, from anywhere in the world. Our innovative technology allows connections to devices on other networks, located anywhere on the Internet, without compromising security, and requiring only an Internet connection, not a public IP. Technicians can use it to take control of virtually any device and start troubleshooting and fixing issues almost instantaneously – all done securely through a single Web-based management console.
  • Unlimited Attended Remote Assistance N-central gives you an integrated tool for remote control of devices that are not under management. Using this functionality, you can remotely access any Windows-based device simply by having a user connect to the N-central login page and complete a brief online form to request help. There is no preinstalled software required; all connections are made on the fly. This powerful feature includes point-to-point file transfer, remote chat and the ability to share the screen with the user, making it ideal for training as well as support.For situations where you require advanced attended remote control features including support of MAC, Linux and mobile devices, as well as advanced administration and branding features.
  • Patch Monitoring, Management & Reporting N-central includes a patch management service that simplifies the complex and costly process of managing and distributing patches on Windows devices. With this solution, you get the best of both worlds – a centralized, Web-based patch monitoring, distribution and reporting system.
  • Automatic Script Execution / Software Distribution A key way to drive organizational scalability and productivity is by creating efficiency. One way to do this is through automation of routine IT service activities, leading to a dramatic reduction in manual tasks and time-consuming visits to customer sites. N-central provides a number of powerful features to empower automation of many service-related activities in a timely and cost-effective manner.
  • Self Healing N-central takes services automation to a new level with a self-healing capability that can automatically resolve issues on remote devices, so that technicians don't have to. This means that your service business can be more proactive and efficient.
  • Tactical and Operational Reporting N-central's built-in tactical reporting tool allows you to ease troubleshooting by gaining insight into customers' IT infrastructure. Tactical operations are supported through utilization, detailed status, capacity and event reporting. N-central's reporting tool simplifies the process of troubleshooting by providing "on-demand" reports.
  • Third-Party Interoperability N-central is designed to be highly interoperable with leading third-party tools and technology, allowing you to leverage their functionality and N-central's inherent multi-customer management capabilities to drive efficiency, optimize workflows and provide centralized reporting.
  • Architecture The N-central Architecture is designed to provide simple and scalable remote management of many different networks, each owned by different customers, and each located in a different place. N-central's architecture has been refined over several generations to offer secure, scalable and effective management of your client infrastructures at the lowest possible costs (overhead) to you.
  • High Availability Deployment N-central now features an optional High Availability mode that protects against hardware failure by supporting the use of two systems in a Hot/Warm standby mode. This configuration requires a second, identical server at the same location that would be configured as the standby server. All data transmitted to and from the primary server are replicated to the standby server in real-time. In the event of a hardware failure, the standby server would take over automatically and become the primary server with minimal downtime.