Managed Services and IT Support in Jacksonville

TouchCare nServices

Colocation Facility

Rock solid state-of-the-art data center

Rock Solid Data Center Services: They have to be to meet your needs! The Scarlett Group offers around-the-clock collocation services through a partnership with Colo5. Our reliable, secure and controlled environment is guaranteed to keep your equipment and servers online. Through a partnership with Colo5, we have obtained a facility that is world-class. Now, you do not need to build, manage and support a datacenter on your own. We do it for you! You focus on what you do best—your business!

State-Of-The-Art, Fully Powered and Secure Facility

SAS-70 Type II 24-hour access - ability to do overnight movesRaised floor with high weight loadsWon't make you buy excess space to get the power you needIndependent Leibert systems for true redundancyA 100% service level agreement guaranteeing powerEntire facility backed by generator and uninterrupted power supply units even during an area outageCarrier neutral environment; access to 7 providers

24/7 On-site Scarlett Group Technicians

Scarlett Group Technicians on-site 24/7/365, no exceptionsHighly competent technicians, employees of the provider15-minute guaranteed responses

Space

Colo5 has ample space to accommodate your current needs - including contiguous cabinets - and the capacity to grow with you as your business and equipment expand.

1/4 cabinetMultiple contiguous cabinets

1/2 cabinetCustom cages

Full cabinetPrivate suites

Power

Colo5 guarantees that you have all the power you need with our 99.99% service level agreement (SLA). We never cut corners on power: We have ultra-reliable uninterrupted power supplies for continuous availability. All have automatic backup systems and service contracts on all equipment to keep them in peak operating condition. Power is available in most common voltages.

Our power systems:

UPS systems available for true redundancy and performance - maintenance bypass on each UPS.Multiple diesel generators with automatic transfer switches on standbyGenerator capacity equal to building utility service

Should commercial power fail, automatic transfer switches (ATS) immediately activate the generators, monitor the electric feeds and transfer the loads to the generators once the feeds are stable. While that happens, the UPS systems keep your equipment fully powered, preventing resets.