
Brian Chancey, CEO and Senior Consultant
Brian is a twenty-year veteran in the information technology industry and founder and CEO of the Scarlett Group. Brian is a Senior IT Consultant and CISA Certified IS Auditor, IT Assessment Model Author and Service Management Integration Model Author. Brian possesses extensive leadership and change management experience with emphasis on IT strategy, governance and execution.
John Haswell, Senior Consultant
John was most recently an Executive Partner with Accenture, LLP, a global management consulting, technology services and outsourcing firm. With over $23 Billion in revenue and more than 186,000 employees in 52 countries, Accenture’s clients include the world’s leading companies, including 96 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500.
John Veino, Senior Consultant
John is an accomplished senior IT executive offering forty years of demonstrated success with a focus on Contact Center innovation, technical design and operations. His previous three positions included Senior and Executive level leadership assignments with direct experience in large scale service management, IT startups and "turn around" management.

Rick Mitchell, Senior Consultant
Rick has held senior level positions over the last 20 years ranging from VP/CEO in the industries of Manufacturing, Aerospace, Service, and Finance. Most recently, he served as the CIO, VP/General Manager Rail Services, and VP Six Sigma for Bombardier Capital, a Finance Division of Bombardier Inc. Bombardier Capital was $3 billion revenue company with over 2,000 employees.
Cesar Ricardo, Senior Consultant
Cesar is a senior IT professional with 18 years in the industry. After a tour in the United States Army, he joined the Florida Army National Guard where he quickly moved up the ranks to support the IT infrastructure for the AH-64 Apache. Cesar later joined United Way of Northeast Florida, a $20 million dollar non-for-profit organization in Jacksonville, Florida. At United Way, he spearheaded a complete overhaul and modernization of the company’s IT infrastructure and the creation of IT governance.
Jen DeLucia Spencer
Jen DeLucia Spencer has over eleven years experience and expertise in the areas of Information governance, policy and security. Her experience includes: Certifications: CISSP, CRISC, CCFE, GCFA, GPCI, SSP-GHD, SSP-CNSA, CIFI, CIPP, CIPP/IT, EnCE, CISA, COBIT, LSS Green Belt, and ITIL.