"Complete IT" 

IT providers often claim they can save you time and money with a “one price fits all” Managed IT Services program. The fact is, just like ball caps, one size doesn’t fit all. Join the list of satisfied Scarlett “Complete IT” clients that have learned that the appeal of “one price fits all” ends abruptly when things get complicated. Here’s how we are different:

Comprehensive Discovery:

Before we make any recommendations or provide any pricing, our team conducts an in-depth study of your current IT infrastructure and processes. We interview key stakeholders and do what it takes to understand what’s working and what’s not. This process ensures there are fewer surprises.  

Limitless Proactive IT Support:

Included in our “Complete IT” Managed Service is unlimited support for solving computer problems, taking care of your technology headaches, and proactively preventing problems from occurring.

24/7/365 Network Monitoring and Human Support:

Our operations center is manned 5 days a week 7:00AM-7:00PM. No worries if you need support after hours - our team is on call 24/7/365 and the phones are always answered in the United States. Your network is monitored 24 hours a day, real-time, every day, so we can detect problems, often before you’re even aware of them.

Managed Network and Endpoint Security:

Scheduled maintenance ensures that your anti-virus, malware, firewalls, updates and patches are always current to keep you as secure as possible.

Managed Backups and Data Safety:

Before you become a new Scarlett client, we make sure your data is backed up and safe. Once we are sure you’re safe, we monitor and maintain your backups to ensure you’re protected.

IT Budgeting and Forecasting:

We help you make technology decisions. For example: should you do a hardware refresh or move to the cloud? We make sure your technology is aligned with your budget and business goals to put you in the best possible position.

Preventive Maintenance:

Routine maintenance keeps your network and systems up and running, limiting unplanned downtime and expense costs from unanticipated failure. Careful planning, scheduling and record keeping are critical aspects of the Scarlett Groups “Complete IT”. Managing licensing and manufacture warranties will save you money and time.  

Better, Faster, More Affordable Managed IT Services

Turn your IT over to The Scarlett Group, and focus on your core business objectives. Let us free you from the day to day IT grind. We work closely with you to design a customized service plan that accommodates your particular needs and budget. This offers you the flexibility to start with the Managed IT Services that make sense for your business now, with the ability to grow as your business and needs grow.

Our flexible, innovative approach allows you to focus on your core business processes while getting the most return on your IT investment.

Stop burning money on nonessential IT projects. Get "Complete IT".

Stop Wasting Money on IT

 

Frequently Asked Questions

The market is full of Managed Service Providers (MSPs). If you've already decided outsourcing IT is a good idea, we are here to show you the Scarlett difference. Bring us in for a consultation. Talk to our clients. We are confident in short order, you will understand that not all MSPs are the same.

One bad experience can taint the perception of an industry. Not all MSPs are alike. Unfortunately some MSPs don't focus on providing an excellent customer experience. At The Scarlett Group, our #1 goal is to make you happy. We keep up with the latest technologies and keep you ahead of the curve.