We Provide IT Consulting, Managed IT Services, and IT Support for Law Firms with 5 to 500 attorneys.    Law Scales - Legal IT Support

Recent leading industry surveys report that 23% of responding law firms indicated that they were victims of a security breach, the highest percentage ever reported. 

Due to the strict ethical rules attorneys must abide by, as well as the duty to safeguard confidential client information, it is imperative for law firms to have effective legal IT support services in place. The Scarlett Group is knowledgeable, trained, and certified to keep your law practice as safe as possible from cyber attacks.  

Our Information Technology experts understand the significance of downtime to busy law firms. We provide a proactive approach to managed IT services and support, including constant monitoring and management of your IT systems and network services.

Our preventative solutions help solve a problem before a crash - or limit the amount of downtime in the event that one does occur. 

How Can IT Support Services Benefit a Law Firm? 

Top-Notch Experience, Around the Clock IT Support

Outsourcing your IT allows law firms to essentially hire an entire Information Technology team with different specialties and expertise to solve all your technology problems. This means that regardless of the technology problem that may arise, a dedicated member from our support team will be able to quickly and efficiently provide a solution. 

The Scarlett Group is available 24/7/365 and can tailor IT solutions to fit the needs of individual legal clients.  

Time and Cost Savings

It may seem as though outsourcing to an IT Support company would be cost-prohibitive for many law firms, especially small or medium-sized law firms. However, when you consider the time it would take for an employee whose specialty is not IT to research a problem, conceivably find a solution, and attempt to fix it, it is clear that the time would be better spent practicing law.

Managed IT companies stay on top of the latest technology trends and cyber risks; an IT company can solve the problem in a fraction of the time, without the expense of a full-time IT department. 

Builds a Competitive Advantage

Technology is constantly changing and when it is not the main focus of your organization, it becomes difficult to follow and implement the relevant changes. A full-service IT provider has the ability to evaluate and implement new technologies and will assist in all facets of your law firm’s organization. 

This is especially important when facing constant cyber threats. The law firms quickest to adapt to technology will remain safe and thrive while other legal firms will struggle to keep up. 

Increased Access and Reliability

We understand that the job of a lawyer does not stop when you leave the office. Professional IT support services will keep your network secure and running at all times, on all devices, so you are able to draft briefs from home or correspond with clients while on the road.

Remain in Compliance

The law requires attorneys to keep client information confidential and therefore safe from a breach. Cyber Security is a complex realm of Information Technology. When these challenges are not handled properly, it can leave your data susceptible to breach. 

The best way to keep your clients’ information secure and confidential is with the help of an outsourced IT support company such as The Scarlett Group. We understand the risks associated with GLBA and HIPAA. 

What Solutions are Included with an IT Support Plan? 

Compliance Consulting

The Scarlett Group employs a team of consulting experts that help law firms achieve and remain in compliance with all applicable laws, regulations, and standards.

Our managed services experts will safeguard and monitor your legal firm’s network and security system to avoid a data breach that could lead to ethical violations, client exposure, and an unsavory reputation.  Learn more about Compliance Consulting.

Cybersecurity Assessments

A third-party cybersecurity audit and assessment is the best business practice to ensure that cyber risks are identified and remediated. These assessments should be conducted once every two years to safeguard your law firm and your clients.

The Scarlett Group will conduct personnel interviews and analyze current infrastructure to provide a thorough review of the current state and recommendations for how to proceed.  Learn more about Cybersecurity Assessments

Comprehensive IT Assessments

IT support solutions should work to help your legal firm function well, not be a source of constant aggravation. A comprehensive IT assessment will help you understand what is currently working for your business, and what is not working.

It is designed to help legal practices streamline business processes, improve performance and cut costs. Learn more about Comprehensive IT Assessments.

Office 365 Migrations and Licensing

Migrating your email to Microsoft Office 365 can be beneficial to your firm in multiple ways, especially with the assistance of a qualified Office 365 support partner. This cloud-based service is a pay-as-you-go platform that will help reduce cybersecurity-related costs long term.

Office 365 upgrades automatically with no effort by your staff and comes with the entire Microsoft Office Suite.  Learn more about Office 365 Migrations and Licensing.

Mobile Device Management (“MDM”)

We understand that as lawyers, you are constantly on the go but cannot sacrifice connectivity to clients, documents, and other critical information.

The Scarlett Group’s MDM services provide complete coverage across all major service providers, allowing you access to, and remote management of, every device within your firm. This assists with compliance goals and allows employees to work remotely when needed. Learn more about Mobile Device Management (MDM).

Cloud Strategy Consulting and Migration

Migrating to the cloud will help your business in many ways: it will increase speed, quality, security, and savings.

The Information Technology experts at The Scarlett Group can offer your legal firm the right cloud option for your firm at a low cost. Learn more about Cloud Strategy Consulting and Migration Services.

Secure File Sync and Share Solutions

With so many options on the market, it may be difficult for your team to determine which enterprise file sync and share solution to choose. The Scarlett Group has the training and legal industry experience in EFSS and can simplify the process for your law firm.

Whether you are interested solely in a consulting relationship or a more comprehensive one, we can help save you time and money. Learn more about Secure File Sync and Share Solutions.

24/7/365 Legal Practice HelpDesk Support

Technical problems have a knack for causing havoc at crunch time. For example, in the middle of the night or at some other highly inconvenient time.

Our 24/7 legal practice helpdesk is available every day of the year to provide your law firm with technical support and solutions. Learn more about 24/7/365 Help Desk Support.

Managed Cybersecurity

With confidential client data stored on your network and systems, it is crucial that you implement and maintain a strong cybersecurity plan and system.

The Scarlett Group is led by ISACA Certified IT governance and risk experts. Our cybersecurity team will oversee your current plan, provide recommendations with a risk/cost analysis, implement a strategic approach, and train your staff. Learn more about Managed Cybersecurity

Complete Managed Services

Complete IT is often a great choice for busy lawyers. With this plan, we remove the stress of anything IT-related from your plate and manage it all. 

The Scarlett Group provides limitless proactive IT support! We are available 24/7/365 to solve technical problems, both big and small. Learn more about Complete Managed Services.

Disaster Recovery and Business Continuity

Our IT professionals understand that time is money and downtime can cause substantial harm and loss. 

Disaster Recovery, which covers both cyber and natural disasters, is a solution that replicates your current infrastructure onto a secondary backup infrastructure. This allows for minimal downtime and seamless business continuity in the event of a disaster. Learn more about Disaster Recovery and Business Continuity.

Workflow and Process Mapping

If you feel as though your business is not operating at its utmost capability, we can discover and recommend solutions that will automate aspects of your business.

We can implement functional improvements that improve your day-to-day needs. Learn more about Workflow and Process Mapping.

Why Hire The Scarlett Group for Your Law Firm’s Legal IT Services?

We want your business to thrive without the stress of cyber threats, outages, or nightmare Information Technology infrastructure.

If you are ready for the innovative and proven IT methods developed by The Scarlett Group, contact us today to get started.