Choose the Scarlett Group as your Managed Service Provider for all of your IT Support, Solutions, and IT Services.

We're here to help your company's IT needs, including network and computer support, antivirus protection, and backup solutions. Without having to worry about computers and servers, you can focus on what matters most because we provide comprehensive managed IT solutions.

We provide managed IT services and IT support services that are both cost-effective and comprehensive. We provide IT Services and IT Consulting Services that are secure, scalable, and dependable, with our qualified IT staff standing behind them.

Better, Faster, and Affordable Managed IT Support

We collaborate with you to develop a unique service strategy that meets your specific requirements and budget. With our flexible and innovative approach, you can concentrate on your core business activities while getting the greatest return on your IT investment.

If you decide an MSP is right for you, determine what level of Managed IT Services you need, and what service provider can offer you the tools, services, and stability you need to take your business to the next level. If you need more help choosing an MSP, call us at 844.727.5388.

Our Complete Managed IT Services and IT Support Services include:

  • Comprehensive IT Discovery
    Our team conducts an in-depth study of your current IT infrastructure and processes.
  • Limitless Proactive IT Support
    That's right, unlimited support for solving computer problems.
  • 24/7/365 Network Monitoring and Human Support
    Your network is monitored 24 hours a day, in real-time, every day, so we can detect problems before you’re even aware of them.
  • Managed Network and Endpoint Security
    Your anti-virus, malware, firewalls, updates, and patches are always current to keep you as secure as possible.
  • Managed Backups and Data Safety
    We monitor and maintain your backups to ensure you’re protected.
  • IT Budgeting and Forecasting
    We help you make technology decisions and make sure your technology is aligned with your budget and business goals.
  • Preventive Maintenance
    Routine maintenance keeps your network and systems up and running, saving you money and time.

Talk to an IT Expert


Orlando Office Contact Information

General & Helpdesk: 407-641-4150
Helpdesk hours are 8am-5pm Monday – Friday, with after-hours and emergency support available 24/7/365

Mailing Address:
The Scarlett Group – Orlando
111 North Orange Avenue
Suite 800
Orlando, FL 32801

Frequently Asked Questions

IT Services by The Scarlett Group

The full range of benefits for your company depends on the level of performance you choose. Let’s discuss the benefits for you. I would choose a High-Level MSP, as they provide a range of support that encompasses all of the lower-level IT providers covering all of your technology needs.

There are ten primary benefits for your company to work with an outsourced IT firm. Let’s take a look at the top ten benefits your company will get from hiring an IT company:

  • Cost reduction
    • By offering economies of scale and industrialization, MSP’s can lower your technology costs as infrastructure and staffing overhead is spread across multiple clients.
  • Capital Expenditures Reduction
    • Just as companies have moved to lease real estate rather than purchase, the move to the cloud and current technology can reduce capital expenditures by shifting information technology costs to operating expenses, allowing you greater flexibility.
  • Increased Efficiency
    • IT firms provide additional value from the implementation of best practices, standardization of processes, and added automation allowing higher efficiency and tighter internal controls. Thereby eliminating potential IT issues 
  • Access to Skills
    • MSP’s take responsibility for attracting and retaining skilled professionals, therefore saving you time, money, and risks associated with talent acquisition.
  • Better Service Levels
    • Increased performance quality is the primary value MSP’s can offer you as the quality is backed by a contractual agreement. The service delivery is therefore consistently reliable and more cost-effective for your IT support needs.
  • Risk Reduction
    • IT Services can provide improved security, business resilience, and compliance risk by offering proven processes and procedures as well as added infrastructure resources for critical systems, data backup, and data recovery preventing any data loss.
  • Access to Technology Innovation
    • MSP’s can more readily implement new technologies allowing for access to innovation and provide you with increased business value. As well the MSP lowers your risk of new technology innovation by taking responsibility for startup investment, training, IT support, and implementation. Take advantage of cloud computing, data backups, customer support, cyber security, IT management, and IT security.
  • Flexibility and Scalability
    • MSP’s scale the scope, size, and range of your technology infrastructure based on your business needs. This allows you to better align information technology resources with business requirements as well as a faster implementation of new resources.
  • Disaster Recovery and Business Continuity
    • The MSP has data centers that will be available, resilient and redundant to help you maintain business continuity. Your data will be safe and business will continue in the event your main office is lost.
  • Centralization
    • An IT service company allows you to centralize all applications and servers within data centers, which provides improved performance, as well as infrastructure for storage and backup.

Managed IT by The Scarlett Group

Your decision to hire an MSP will have a huge strategic, operations, and financial impact on your company. The process of making the decision should consider all these aspects.

There are six areas to consider when researching which MSP is right for your company for IT service & support.

  • Responsiveness
    • When your company isn’t responsive, your business can experience costly downtime that will harm client relations and ultimately affect your reputation.
  • Honesty and Accessibility
    • Your company should provide information to you in a way you can understand in order to ensure proper decisions are made.
  • Processes and Tools
    • The MSP should have the right processes and tools to effectively handle your specific needs.
  • Experience
    • The MSP should have experience with similar companies. Ask the IT service firm about their experience.
      • How long have they been in business?
      • How many companies have they partnered with?
      • Who are their current clients?
      • Have they worked with companies similar to yours?
  • Reputation
    • The MSP should have a good reputation for IT Support in the industry. Ask for references from current and former clients.
  • Can the MSP be a Trusted Advisor?
    • Your MSP should be a trusted advisor for your information technology questions and concerns. Make sure to gather the necessary information from them to ensure they are a fit for your business and support needs.


If you are going to be in Orlando, Florida for a business trip or to visit family, you will likely be looking for things to do in your free time. The same goes if you are planning a vacation to this city. Let’s take a look at what’s going on and what you should know about!


Historical Landmarks

The most popular Historical Landmark is the Orange County Regional History Center which tells the story of Central Florida. Other popular landmarks include the USS Liberty Ship Memorial, City Hall, and Lake Eola Park.

Downtown Orlando Shopping Districts

Orlando is also a great place to shop with a number of malls and outlets including the Florida Mall, Premium Outlets International Drive, and the Mall at Millenia. If you're looking for something a little more unique, check out the downtown districts which have a variety of shops and restaurants. The Thornton Park District is the most popular with its mix of boutiques, art galleries, and restaurants.

Parks and Nature Preserves

There are a large number of parks and nature preserves. The most popular park is the Central Park which offers a variety of activities including jogging, biking, and fishing. Other popular parks include the Harry P. Leu Gardens, Lake Eola Park, and Dr. P. Phillips Community Park.


If you're looking for some nightlife, downtown is the place to be. There are a number of bars and clubs, especially in the College Park and Thornton Park districts. You can also find a variety of restaurants that stay open late.


There are number of museums including the Orlando Science Center, The Florida A&M University Museum, and the Holocaust Memorial Resource & Education Center.


If you're looking to escape the city, we're also close to some great beaches. The most popular is Daytona Beach which is about an hour and a half away. Other popular beaches include Cocoa Beach, New Smyrna Beach, and St. Augustine Beach.

We provide IT Support and IT Services for the greater Orlando, FL area.

Service Areas (neighborhoods/communities/regions):

  • Altamonte Springs
  • Apopka
  • Audubon Park
  • Avalon Park
  • Baldwin Park
  • Belle Isle
  • Cape Orlando
  • Casselberry
  • Clear Lake
  • Clermont
  • College Park
  • Colonialtown
  • Conway
  • Delaney Park
  • Downtown Orlando
  • Fairview Shores
  • Fern Park
  • Holden Heights
  • Ivanhoe Village
  • Kissimmee
  • Lake Como
  • Lake Davis/Greenwood
  • Lake Mary
  • Lake Nona
  • Lake Sunset
  • Lockhart
  • Maitland
  • Malibu Groves
  • Meadow Woods
  • Milk District
  • Millenia
  • Ocoee
  • Oviedo
  • Sanford
  • Sky Lake
  • Thornton Park
  • Tivoli Woods
  • Vista East
  • Waterford Lakes
  • Wedgefield
  • Windermere
  • Winter Garden
  • Winter Park

Zip Codes:

  • 32801 - Downtown Orlando
  • 32803 - Colonialtown, Lake Eola Heights, Audubon Park, Baldwin Park
  • 32804 - College Park, Dubsdread, Fairview Shores
  • 32805 - Washington Shores, Richmond Heights
  • 32806 - Delaney Park, SODO, Wadeview Park
  • 32807 - Azalea Park, Engelwood Park, Vista East
  • 32808 - Pine Hills
  • 32809 - Florida Mall area, Sky Lake
  • 32810 - Lockhart, Rosemont
  • 32811 - MetroWest, Richmond Heights
  • 32812 - Conway, Belle Isle
  • 32814 - Baldwin Park
  • 32817 - Union Park, Alafaya Woods
  • 32818 - Hiawassee, Pine Hills
  • 32819 - Dr. Phillips, Bay Hill
  • 32820 - Christmas
  • 32821 - Lake Buena Vista, Williamsburg
  • 32822 - Ventura, Airport North
  • 32824 - Meadow Woods, Southchase
  • 32825 - Rio Pinar, Waterford Lakes
  • 32826 - University Park, Rouse Run
  • 32827 - Lake Nona
  • 32828 - Avalon Park, Waterford Lakes
  • 32829 - Vista East, Tivoli Woods
  • 32830 - Walt Disney World Resort
  • 32831 - Lake Nona
  • 32832 - Lake Nona
  • 32833 - Wedgefield, Cape Orlando
  • 32835 - MetroWest, Oak Hill Village
  • 32836 - Dr. Phillips, Bay Lake
  • 32837 - Hunters Creek, Southchase
  • 32839 - Holden Heights, Oak Ridge