The Scarlett Group is a full-service IT firm offering IT Audits, IT Support, IT Consulting, and IT Solutions. 

As a leading managed services provider with offices in Jacksonville, Florida, and Raleigh, North Carolina, our firm is recognized for delivering an unsurpassed level of customer satisfaction.

We support mid-market and small businesses across the country. From startups to large organizations, we  improve your IT.

A Leading IT Services Provider

 

SOC for Service Organizations

 

IT Services & IT Support For Your Business

Comprehensive IT Assessment

Comprehensive IT Assessment

Get a holistic view of your current IT state by certified professional auditors. An assessment will identify potential risks, validate alignment with your business goals and suggest opportunities for improved technical and organizational improvements. 

Cybersecurity Risk Assessment

Cybersecurity Risk Assessment

An unbiased Cybersecurity Assessment will either validate your current security posture or uncover risk reduction opportunities. An annual Cybersecurity Risk Assessment is a best practice you don’t want to forego.

RFP Services | Purchasing Consulting

A necessary service when a vendor-agnostic opinion is needed. Middle market and small organizations are generally not equipped to fully vet enterprise software, financial software and general software applications. Evaluating and selecting new software has become time-consuming and increasingly difficult.

Complete Managed IT Services

Complete Managed IT Services

With “Complete IT” we set you free from anything related to IT, so you can focus on running your business. Leave everything to our IT professionals. We will make your IT better, faster and more affordable.

Managed Cybersecurity Services

Cybersecurity Professionals are in high demand. They command top salaries and are often “shopping” for the next higher paying position. The mid-market and smaller businesses generally can’t afford to staff these positions. The solution? Outsource all things Cybersecurity-related to The Scarlett Group. Our firm is led by ISACA Certified IT Governance and Risk Professionals.

Cloud Strategy Consulting

Cloud Strategy Consulting

The cloud isn’t the future…it’s the “here and now.” If your organization is moving from a premise environment to the cloud, your internal resources typically don’t have the experience needed to handle this from start to finish. This is one area midmarket and smaller organizations don’t want to navigate alone.

Read what our satisfied clients have to say

The Scarlett Group handles our cybersecurity. Before we had a revolving door of security people come and go. Now we are saving money and sleeping better.    

Construction Company - Orlando, Florida

Their Help Desk technicians are extremely knowledgeable and friendly. They are great listeners. 

Accounting Firm - Charlotte, North Carolina

We've worked with The Scarlett Group for 7 plus years. They wrote our Disaster Recovery and Business Continuity Plan. We survived a ransomware attack without a hitch with the Scarlett Group's help. 

Law Firm - Jacksonville, Florida

We contracted The Scarlett Group for a Comprehensive IT Assessment.  The Assessment was a great value and we followed the Road Map to the Cloud. We have streamlined our processes and reduced our total IT spend by 24%.

Electrical Contractor – Dallas, Texas

We switched from a local IT guy to the Scarlett Group last year. What a difference! All our problems are gone. 

Architectural Firm - Orlando, Florida

The Latest Information Technology News and Alerts

09/26/2019
An HVAC vendor tells you that he needs to check your server rooms for proper airflow. You don’t think twice about letting him in, he does what he needs to, and he is gone before too long. A few weeks later, your company is plastered on the local…
08/06/2019
Someone needs to tell cyber-criminals to take notes from old-west bank robbers. Who doesn’t love gunslingers loudly dueling it out with cowboys after busting into a bank vault with dynamite? The getaway while under fire was always the best scene in…
06/26/2019
In the year 2000, people dreaded the “Y2K Bug” and believed that it would wreak havoc on the world’s technological infrastructure. These fears were founded off the belief that the applications and hardware would not be able to handle the date format…

What is a Jacksonville Managed Service Provider?

Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses. It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services or support and bills the customer only for the work done.

Managed Services Jacksonville

If your company wants to outsource any or all aspects of your information technology services to improve operational performance, then a Managed Service Provider, (MSP) can help you. A Managed IT Services provider remotely manages your network infrastructures. Some IT Services Jacksonville will extend service offerings to provide you with application infrastructures as well as manage them for you.

Managed Services

What Benefits Do MSP's Offer?

The full range of benefits of a Managed IT Provider for your company depend on the level of service and support you choose. Let's discuss the benefits for you I you would choose an IT Service Provider, as they provide a range of services that encompass services offered by the lower-level service providers.

Jacksonville Managed Services

How Should I Choose an Managed Service Provider for my Jacksonville Company?

Your decision to hire Managed IT Services Jacksonville will have a huge strategic, operations and financial impact on your company. The process to make the decision should consider all these aspects. The decision to hire an MSP provider can have broad and long term effects on your business. Your technology infrastructure and services are the life's blood of your business. If you decide an MSP is right for you, determine what level of support you need, and what service provider can offer you the tools, services and stability you need to take your business to the next level.

Learn more about Managed IT Services:
We are Expert Managed Service Providers in Jacksonville, FL:
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Jacksonville Managed IT Services - The Scarlett Group
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Jacksonville Managed Services Provider - The Scarlett Group