Why Choose the Scarlett Group?

We are passionate about technology. Industry Product Certifications are common and necessary. However, Credentialed IT Professionals are the game-changers. Check out the credentials of our IT Consultants.

We have a managed service provider now. Why switch?

The market is full of Managed Service Providers (MSPs). If you've already decided outsourcing IT is a good idea, we are here to show you the Scarlett difference. Bring us in for a consultation. Talk to our clients. We are confident in short order, you will understand that not all MSPs are the same.

We tried one of your competitors and decided we can do it better ourselves. Why would we go back now?

One bad experience can taint the perception of an industry. Not all MSPs are alike. Unfortunately, some MSPs don't focus on providing an excellent customer experience. At The Scarlett Group, our #1 goal is to make you happy. We keep up with the latest technologies and keep you ahead of the curve.

A Leader in Managed IT Services | IT Support | IT Solutions | IT Consulting

Name: The Scarlett Group
Brand: The Scarlett Group
Rating: 5 (3 reviews)

Fully managed services for businesses that are Better, Faster, More Affordable IT Support Services

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The Scarlett Group is a full-service IT Company. We offer IT Audits, IT Consulting, Managed and Co-managed IT Services.

As a leading Managed Service Provider, our firm is recognized for delivering an unsurpassed level of customer satisfaction.

We support the middle market, small businesses, and Government. From startups to large organizations, we improve your IT.

IT Services & IT Support For Your Business

Complete Managed IT Services

With “Complete IT” we set you free from anything related to IT, so you can focus on running your business. Leave everything to our IT professionals. We will make your IT better, faster and more affordable.

Help Desk Support Services

If you're looking for a top-tier IT Help Desk Service provider, our US-based team works tirelessly to provide an excellent customer experience. Over 80% of all customer tickets are resolved within the same day the problem is reported. No matter how many employees your company has, you can count on our problem-solving team.

Managed Cybersecurity Services

Cybersecurity Professionals are in high demand. They command top salaries and are often “shopping” for the next higher-paying position. The mid-market and smaller businesses generally can’t afford to staff these positions. The solution? Outsource all things Cybersecurity-related to The Scarlett Group. Our firm is led by ISACA Certified IT Governance and Risk Professionals.

HIPAA Compliance Services

Our team of experts will work with your organization to implement robust solutions that protect against a huge array of threats, meeting all HIPAA requirements regarding cybersecurity and IT protections. With our help, your organization can rest easy knowing that its data is fully protected.

Microsoft 365 Administration

if you are looking for a partner you can trust to help you make the switch to Microsoft 365, then look no further than The Scarlett Group. As a certified Gold Partner, we have the expertise and experience to guide you through the migration process and ensure a smooth transition. We also offer ongoing support for your Microsoft 365 needs.

Cybersecurity Risk Assessment

An unbiased Cybersecurity Assessment will either validate your current security posture or uncover risk reduction opportunities. An annual Cybersecurity Risk Assessment is a best practice you don’t want to forego.

Read what our satisfied clients have to say

The Scarlett Group handles our cybersecurity. Before we had a revolving door of security people come and go. Now we are saving money and sleeping better.

Construction Company - Orlando, Florida

Their Help Desk technicians are extremely knowledgeable and friendly. They are great listeners.

Accounting Firm - Charlotte, North Carolina

We've worked with The Scarlett Group for 7 plus years. They wrote our Disaster Recovery and Business Continuity Plan. We survived a ransomware attack without a hitch with the Scarlett Group's help.

Law Firm - Jacksonville, Florida

We contracted The Scarlett Group for a Comprehensive IT Assessment. The Assessment was a great value and we followed the Road Map to the Cloud. We have streamlined our processes and reduced our total IT spend by 24%.

Electrical Contractor – Dallas, Texas

We switched from a local IT guy to the Scarlett Group last year. What a difference! All our problems are gone.

Architectural Firm - Orlando, Florida

The Latest Information Technology News and Alerts

10/07/2022

Top 5 IT Struggles for Architecture, Engineering, and Construction Firms

08/22/2022

With Three-Year Organic Revenue Growth of 99% Percent, The Scarlett Group Made The 2022 Inc. 5000 List!

The list represents a one-of-a-kind look at the most successful companies within the economy’s most dynamic segment—its independent businesses.

06/21/2022

Top 5 Frequently Asked Questions – IT and Managed Service Providers (MSP)

If there is one thing the Information Technology (IT) field loves – it’s acronyms and initialisms. It can be hard for organizations like ours to remember all the acronyms.

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We’re Jacksonville‘s Best Managed IT Services Provider offering IT solutions for businesses of all sizes.

When you partner with The Scarlett Group for your IT needs, you're partnering with an organization that has over 25 years of combined experience in the technology industry. That wealth of knowledge enables us to provide our clients with unmatched IT services and solutions that not only meet, but exceed their expectations.

Looking for Managed IT Support in Jacksonville?

At The Scarlett Group, we can provide businesses with a wide variety of managed IT services and solutions including, but not limited to, IT Support, IT Consulting Services and Cybersecurity solutions .Business owners in Jacksonville, FL that are interested in learning more about our IT support services as well as other Managed IT Services & Solutions should call 904.688.2211 or click here today!

Award-Winning IT Support for Jacksonville Businesses

Every technology-dependent business needs an IT partner they can count on to provide exceptional support services. When you partner with The Scarlett Group for your IT needs, our Jacksonville IT staff will work closely with you to develop customized technology solutions that meet the unique demands of your business. We offer a wide range of cost-effective managed IT services that are designed to drive productivity, boost revenue and reduce costs.

Providing IT Services and Computer Security that is Better, Faster, and More Affordable.

We believe in being proactive when it comes to your technology needs, instead of only responding when a problem arises. Our team of IT professionals proactively monitors your computer systems and networks 24/7/365 in order to prevent issues before they become problems that could affect the stability and security of your business data. We also maintain constant communication between our

As a premier provider of Managed IT Support in Jacksonville, FL, The Scarlett Group offers an extensive range of fully customizable technology solutions that are perfect for small businesses, mid-sized companies and large corporations. We're not just your typical Managed IT Support in Jacksonville, FL. We're committed to providing our clients with Managed IT Services and Solutions that are tailored to meet your unique technology needs and budgetary requirements.

We provide IT Support and IT Services for Jacksonville, FL along with the surrounding areas of Northern Florida:

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What is a Jacksonville Managed Service Provider?

Computer support and services in Jacksonville, Florida

Managed services is the practice of outsourcing to an IT partner on a proactive basis certain processes and functions intended to improve operations and cut expenses and achieve your business goals. It is an alternative to the break and fix technology services or on-demand security model where the solutions companies perform custom recovery, backup management systems, purchases technology, or support and bills the customer only for the work done. Contact us and take to our team representative for more details.

Managed Services Jacksonville

Computer consultant in Jacksonville

If your company wants to outsource any or all aspects of your information technology services or technology solutions to improve operational performance, then a Managed Service Provider (MSP) can help you as a dedicated IT partner. An IT Support and Services company remotely manages your network infrastructures. Some IT Services will extend managed it services offerings to provide you and your employees with enterprise application infrastructures, data security solutions, cloud systems, server management, compliance, system data and network disaster recovery, and custom technology as well as manage them for you. Contact us by phone if you would like a consultation and to know the cost and beyond.

Managed Services

Computer security service in Jacksonville

The full range of benefits of a local Managed IT Provider for your company depends on the level of support and solution you choose. Let's discuss the benefits to your core business with outsourced technology needs. If you choose an IT support team, they provide a range of IT services and even customer service that encompass all the technology services and systems needed to improve your data and network security posture.

How Should I Choose Managed Service Providers for my Jacksonville Company?

Your decision to hire a reliable Managed IT Services in Jacksonville FL will have a huge strategic, operations and financial impact on your core business. The process to make the decision should consider all these IT support aspects. The decision to hire an MSP as your IT partner can have broad and long term effects on your business. Your technology infrastructure and services are the life's blood of your business. If you decide an MSP is right for you, determine what level of support and solutions you need, and what data solutions, and stability you need to take your team to the next level.

A Leader in Managed IT Services | IT Support | IT Solutions | IT Consulting

The Scarlett Group is a full-service IT Company. We offer IT Audits, IT Consulting, Managed and Co-managed IT Services.