IT Services in Jacksonville

A Full-Service IT Firm offering Managed IT Services, IT Support, IT Solutions, and IT Consulting

Fully managed services for businesses Providing an Excellent Customer Experience for Over 15 Years

Award Winning Computer Support and Services
Contact us for IT services for businesses by Jacksonville’s top managed service provider offering Computer support and services, Managed Services, IT Support, and IT Solutions from technology consulting, computer consulting, helpdesk support, Microsoft Office 365, Data Backup, cloud solutions, computer security services, and Cybersecurity.
We provide organizations with the necessary tools, personnel, and expertise to maintain their IT infrastructure and systems. This includes managing networks, hardware, software and security. We also provide cloud services, managed security, cybersecurity consulting, network monitoring, data center operations, system administration, software application support, and help desk & end user support. All of these services work together to ensure a successful outcome of managed IT services.

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"Our cyber insurance renewal application required more information than ever before.  We hired The Scarlett Group to perform vulnerability scanning and a Cybersecurity Assessment. It satisfied our insurance carrier and reduced our premium. We certainly recommend The Scarlett Group." 

CFO | 100-person Engineering Firm
Jacksonville Florida

"Our business is expanding, and our IT people couldn't handle the growth. We found The Scarlett Group and have been completely satisfied. They are here when we need them but more importantly, they anticipate our needs."

Owner | 75-person Healthcare Provider
Jacksonville Florida

"The Scarlett Group helped us understand CMMC and prepared us for the upcoming certification requirements. We have recommended The Scarlett Group to many other DOD contractors. They are very good at what they do and affordable."  

Owner | 25-person DOD Contractor
North Florida

"The move to The Scarlett Group was easy, and we are delighted. Our old MSP was purchased. The new owners let us down. It was taking them days to respond to our needs. It was time for a change." 

Firm Administrator | 34-person Law Firm
Jacksonville Florida

"We rely on The Scarlett Group for our Cybersecurity. They manage, monitor, and secure our network, laptops, and desktops. We recommend The Scarlett Group. We are very happy with their services."   

IT Director | 1,200-person Construction Company
New York

"Our growth has been exponential over the last five years. The Scarlett Group has been instrumental in keeping our technology current and operational."

President | 50-person Engineering Firm
Jacksonville Florida

"The Scarlett Group has been handling our IT and Cybersecurity for the last five years. They are trusted partners, helping us plan for the future and handling our day-to-day needs. We have recommended their services to many other construction firms."    

CFO | 700-person Construction Firm
Orlando Florida

"Faced with a ransomware attack, our IT company couldn't help. We found The Scarlett Group on the internet. They responded to our inquiry immediately and helped us recover quickly. Now The Scarlett Group is our Managed Services Provider."  

Surgeon | 20-person Plastic Surgery Practice
Raliegh North Carolina

Why is Scarlett the preferred choice for IT Services?

  • Excellent Customer Experiences
  • Better Technology Outcomes
  • Cloud First Strategy
  • Network Optimization
  • Less Downtime
  • 15 Minute Response
  • Cyber and Audit Certifications
  • Proactive Services
  • Flexibility to Meet Client Requirements
  • Providing Clear IT Direction
  • Aligning IT to Business Goals
  • Dedicated First Response Team

"Scarlett is big enough to deliver, small enough to care"

Serving the small and middle markets, 20-2,000 employees.

Not Your Typical IT Service Firm

The Scarlett Group, founded by IT Auditors, is a Full-Service IT Firm. The foundation of our firm is built on enterprise-level governance and processes.

Our professionals and experts hold accreditations and certifications far beyond the typical technology firm serving small and mid-markets. 

24/7/365 100% Domestic Support 

We offer Fully Managed and Co-Managed IT services. Fully Managed IT Services are preferred by organizations not interested in maintaining an internal IT department. Our Fully Managed clients are free to focus on their core businesses, and we handle all aspects of IT.

Our Co-Managed services are very popular with organizations with an internal IT person or department that understands the benefits of third-party support. Mixing internal and outsourced IT experts can provide the best of both worlds. 

When Compliance Is Required

You can trust Scarlett's professionals to deliver, whether HIPAA, CMMC, NIST, PII, Cyber Insurance, CJIS, or many others. Working with Healthcare, Police Departments, and many other Government entities, our trained professionals are up-to-date and understand how to manage the complexities of compliance while maintaining operating efficiencies.  


SOC for Service Organizations



Microsoft Gold Partner level

IT Services & IT Support For Your Business

Complete Managed IT Services

Complete Managed IT Services

With “Complete IT” we set you free from anything related to IT, so you can focus on running your business. Leave everything to our IT professionals. We will make your IT better, faster and more affordable.

Cloud Strategy Consulting

Help Desk Support Services

If you're looking for a top-tier IT Help Desk Service provider, our US-based team works tirelessly to provide an excellent customer experience. Over 80% of all customer tickets are resolved within the same day the problem is reported. No matter how many employees your company has, you can count on our problem-solving team.

Managed Cybersecurity Services

Managed Cybersecurity Services

Cybersecurity Professionals are in high demand. They command top salaries and are often “shopping” for the next higher-paying position. The mid-market and smaller businesses generally can’t afford to staff these positions. The solution? Outsource all things Cybersecurity-related to The Scarlett Group. Our firm is led by ISACA Certified IT Governance and Risk Professionals.

HIPAA Compliance Services

HIPAA Compliance Services

Our team of experts will work with your organization to implement robust solutions that protect against a huge array of threats, meeting all HIPAA requirements regarding cybersecurity and IT protections. With our help, your organization can rest easy knowing that its data is fully protected.

Microsoft 365 Administration

Microsoft 365 Administration

if you are looking for a partner you can trust to help you make the switch to Microsoft 365, then look no further than The Scarlett Group. As a certified Gold Partner, we have the expertise and experience to guide you through the migration process and ensure a smooth transition. We also offer ongoing support for your Microsoft 365 needs.

Cybersecurity Risk Assessment

Cybersecurity Risk Assessment

An unbiased Cybersecurity Assessment will either validate your current security posture or uncover risk reduction opportunities. An annual Cybersecurity Risk Assessment is a best practice you don’t want to forego.

AICPA SOC     Gator 100 Award     GSA Contract Holder    CJIS Compliant - Criminal Information Services    GSA Highly Adaptive Cyber Security Services    HIPAA Compliant     KnowBe4 MSP Partner    Microsoft Security Specialist 

The Latest Information Technology News and Alerts

One of the dangers in today's online world is called cloning, often executed through clone phishing attacks. It's a sneaky method some criminals use to copy important stuff online and cause trouble.
In a recent News4JAX report, cybersecurity experts discussed the pressing issue of online privacy and data protection. Our own Tyler Chancey, Director of Scarlett Cybersecurity, was featured in this important discussion.
The threat of cyber-attacks has become a widespread concern. These attacks have become a significant threat frequently resulting in data breaches, service disruptions, and financial losses.

We’re Jacksonville‘s Best Managed IT Services Provider offering IT solutions for businesses of all sizes. 

When you partner with The Scarlett Group for your IT needs, you're partnering with an organization that has over 25 years of combined experience in the technology industry. That wealth of knowledge enables us to provide our clients with unmatched IT services and solutions that not only meet, but exceed their expectations.

Looking for Managed IT Support in Jacksonville?

At The Scarlett Group, we can provide businesses with a wide variety of managed IT services and solutions including, but not limited to, IT Support, IT Consulting Services and Cybersecurity solutions .Business owners in Jacksonville, FL that are interested in learning more about our IT support services as well as other Managed IT Services & Solutions should call 904.688.2211 or click here today!

Award-Winning IT Support for Jacksonville Businesses

Every technology-dependent business needs an IT partner they can count on to provide exceptional support services. When you partner with The Scarlett Group for your IT needs, our Jacksonville IT staff will work closely with you to develop customized technology solutions that meet the unique demands of your business. We offer a wide range of cost-effective managed IT services that are designed to drive productivity, boost revenue and reduce costs.

Providing IT Services and Computer Security that is Better, Faster, and More Affordable.

We believe in being proactive when it comes to your technology needs, instead of only responding when a problem arises. Our team of IT professionals proactively monitors your computer systems and networks 24/7/365 in order to prevent issues before they become problems that could affect the stability and security of your business data. We also maintain constant communication between our

As a premier provider of Managed IT Support in Jacksonville, FL, The Scarlett Group offers an extensive range of fully customizable technology solutions that are perfect for small businesses, mid-sized companies and large corporations. We're not just your typical Managed IT Support in Jacksonville, FL. We're committed to providing our clients with Managed IT Services and Solutions that are tailored to meet your unique technology needs and budgetary requirements.

We provide IT Support and IT Services for Jacksonville, FL along with the surrounding areas of Northern Florida:

  • 32207
  • 32211
  • 32216
  • 32217
  • 32257
  • 32277
  • 32202
  • 32204
  • 32205
  • 32206
  • 32208
  • 32209
  • 32254
  • 32082
  • 32224
  • 32225
  • 32227
  • 32233
  • 32246
  • 32250
  • 32256

What is a Jacksonville Managed Service Provider?

Computer support and services in Jacksonville, Florida

Managed services is the practice of outsourcing to an IT partner on a proactive basis certain processes and functions intended to improve operations and cut expenses and achieve your business goals. It is an alternative to the break and fix technology services or on-demand security model where the solutions companies perform custom recovery, backup management systems, purchases technology, or support and bills the customer only for the work done. Contact us and take to our team representative for more details.

Managed Services Jacksonville

Computer consultant in Jacksonville

If your company wants to outsource any or all aspects of your information technology services or technology solutions to improve operational performance, then a Managed Service Provider (MSP) can help you as a dedicated IT partner. An IT Support and Services company remotely manages your network infrastructures. Some IT Services will extend managed it services offerings to provide you and your employees with enterprise application infrastructures, data security solutions, cloud systems, server management, compliance, system data and network disaster recovery, and custom technology as well as manage them for you. Contact us by phone if you would like a consultation and to know the cost and beyond.

Managed Services

Computer security service in Jacksonville

The full range of benefits of a local Managed IT Provider for your company depends on the level of support and solution you choose. Let's discuss the benefits to your core business with outsourced technology needs. If you choose an IT support team, they provide a range of IT services and even customer service that encompass all the technology services and systems needed to improve your data and network security posture.

How Should I Choose Managed Service Providers for my Jacksonville Company?

Your decision to hire a reliable Managed IT Services in Jacksonville FL will have a huge strategic, operations and financial impact on your core business. The process to make the decision should consider all these IT support aspects. The decision to hire an MSP as your IT partner can have broad and long term effects on your business. Your technology infrastructure and services are the life's blood of your business. If you decide an MSP is right for you, determine what level of support and solutions you need, and what data solutions, and stability you need to take your team to the next level.

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