Outsourced IT services are the smart choice for small and medium-sized medical practices and healthcare providers.

Medical practices and healthcare providers are prime targets for cyber criminals.

Trusted IT services are even more crucial for healthcare providers than for many other businesses due to strict HIPAA compliance requirements. The Scarlett Group is a premier managed IT company that specializes in providing a wide array of technology services and support to the healthcare industry.  

Technology’s role both in the practice of medicine and the operation of a medical office is undeniable; therefore, extended downtime, cyber-attacks and other technological woes must be avoided or remediated immediately. Our firm is led by ISACA Certified Professionals and we maintain industry leading credentials. If you are a healthcare provider in need of an expert managed IT partner, The Scarlett Group is the known and trusted source.

How can IT support services benefit Healthcare Providers?Caduceus

24/7/365 Availability

Many healthcare facilities are open 24/7/365, or with extended hours from early in the morning to late at night. These urgent care and other medical facilities cannot afford an IT catastrophe that could impede the ability to care for patients, no matter what time of day. Outsourced managed IT from The Scarlett Group is available all hours of the day, every day of the year, to solve IT problems such as viruses, network outages and cyber-attacks.

We are a HIPAA compliant IT Company and can help your medical practice immediately restore access to patient data. This allows you to promptly treat patients, maintaining patient satisfaction and preventing lost revenue due to unnecessary treatment delays. Our 24/7/365 IT Help Desk will ensure that all technology is properly functioning, and cyber-attacks are responded to in a timely fashion, which increases productivity and revenue.HIPAA

Assurance of HIPAA Compliance

HIPAA violations have serious repercussions for healthcare providers as they can result in high fines and loss of goodwill.  With cyber-attacks as an ever-present threat, inadvertent HIPAA violations are on the rise and it is hard for medical providers to maintain a secure network on their own.  The Scarlett Group is a HIPAA-trained IT provider that can help save your medical office time, money and the stress of compliance concerns.

Lowered Monthly Expenses

Many professionals believe that in-house IT is a lower cost option.  However, when the cost of salary, benefits and training is considered, it becomes clear that it is quite expensive to maintain an in-house IT professional or team. With outsourced IT, your medical office can pay for only what it needs, when it is needed, allowing your business leaders and HR department to focus on medical and managerial personnel.

Improve Reliability

The Scarlett Group’s Managed IT Providers can provide improved IT reliability that would not otherwise be possible without hiring an expensive full-time internal IT staff. Our technology specialists have the knowledge and experience to discover problems and to remedy outages and other issues before they have a significant impact on your medical facility.

Why does the Healthcare Industry need expert IT services?

Medical facilities have invested a significant number of resources into technology for the purpose of improved treatment and streamlined processes. With the strict legal requirements imposed on the medical industry, it is crucial that the technology used in a medical office run flawlessly. Regardless of the size of your medical office, electronic patient data is at risk if your office is the victim of outages or cyber-attacks.

Healthcare data breaches occur when a cyber criminal hacks into a network and steals patient information. This can be caused by lax technology procedure or through weak IT protections.  Cyber criminals often steal identifying information (such as name, date of birth and social security number), health insurance information, billing information, and medical history.

Studies have shown that over the ten-year period ending in 2018, approximately 59% of the United States population has been a victim of medical data breach due to a hack of a facility where the victim was treated. Hacking has been identified as the lead cause of healthcare data breaches. Because of this, it is imperative for healthcare facilities to stay vigilant against cyber attacks.

Also dangerous to busy medical practices are technology outages caused by a disaster, whether natural or man-made.  IT companies such as The Scarlett Group are able to put disaster recovery plans in place to ensure that a medical office is up and running with minimal downtime; this will improve patient treatment and peace of mind.

For a busy medical practice, it is difficult, if not impossible, to handle all IT-related functions alone; doctors’ valuable time is much better served treating patients. The managed IT professionals at The Scarlett Group are HIPAA experts; we offer a wide array of IT services that maximize efficiency, minimize cost and assure compliance.

What healthcare IT services can benefit a medical practice or healthcare provider?

Compliance Consulting 

With strict HIPAA and other compliance regulations, it is imperative for healthcare providers to work with a team of compliance consulting experts that will ensure that the facility remains compliant. At The Scarlett Group, we will safeguard and monitor your firm’s network and security system. Our efforts will help your medical office avoid a data breach of sensitive patient medical information that could lead to legal ramifications and negative goodwill.

Cybersecurity Assessments 

For the healthcare industry, the main concern should be preventing a cyber breach of sensitive patient medical information. Cybersecurity assessments will help ensure that the threat of cyber breaches will be identified and remediated to protect your business and your patients. Once we determine how your medical office is at risk, we can recommend procedures to safeguard your business.

Comprehensive IT Assessments

Well-developed IT systems work to help your business run smoothly, whether you need access to patient charts, billing records, insurance information or anything else related to your practice. The Scarlett Group’s comprehensive IT assessment will allow your medical office to understand what IT functions are helping or hindering the streamlining of your business. Our recommendations aim to assist business processes, improve employee performance and lower IT-related costs.

Office 365 Migrations and Licensing

Office 365 is a cloud-based service that can assist healthcare providers in the reduction of cybersecurity threats; it also helps cut costs. The system, which comes with the entire Microsoft Office Suite, allows you to pay-as-you-go. With the assistance of an Office 365 partner, the migration and licensing is simple; it will then automatically renew for your convenience.

Mobile Device Management (MDM)

Remote management and connectivity are important for medical practices in which doctors are constantly traveling between offices or the hospital. MDM services through a managed IT company allow healthcare providers to access important information on the go, and also allow remote management of devices. Our MDM services provide complete coverage across all major service providers and help ensure the company’s compliance.

Cloud Strategy Consulting and Migration Services

Cloud-based backup is important to ensure the quality and security of your practice’s confidential information. The Cloud consulting and migration services offered by The Scarlett Group will allow your business to easily determine the right cloud option and complete the migration without headache or hassle.

 Secure File Sync and Share Solutions

Enterprise file sync and share (“EFSS”) allows authorized users the ability to securely share and sync files among multiple devices. Examples of this software include Dropbox, OneDrive and more. The Scarlett Group’s IT professionals can help your medical office choose the EFSS software that best suits your needs.

24/7/365 Help Desk Support

At The Scarlett Group, we know that healthcare professionals deal with medical emergencies 24/7/365 and strive to remedy technology outages or issues that prevent an office from functioning optimally while caring for patients. We are available every day of the year, 24 hours per day, to answer technology-related questions and limit downtime.

Managed Cybersecurity

A strong cybersecurity plan is required in order to protect information required to remain private under HIPAA. Our managed Cybersecurity services will help fill any gaps in protection through complete management of your Cybersecurity system. We will also provide recommendations for improvement, implement a more beneficial approach and train staff on technology and security changes.

Complete Managed Services 

Complete managed Healthcare IT services allow a healthcare provider to have an optimally functioning IT system, while spending all of his or her time in the practice of medicine. The Scarlett Group offers limitless support that will remove all IT-related functions and stressors from your business.

Disaster Recovery and Business Continuity 

Our IT professionals understand that during a medical emergency, doctors cannot wait for a natural or cyber disaster to subside and for IT systems to be back up and running. Disaster recovery and business continuity services help minimize downtime, so business can continue as usual.

Workflow and Process Mapping

Workflow and process mapping is a method by which IT professionals discover solutions to IT-related problems that impact the day-to-day operations of their medical office. The Scarlett Group can help automate procedures and implement functional improvements to ensure that your IT system works for your specific office needs.

Vulnerability Testing

With regular vulnerability testing, a business can determine risks and opportunities for improvement in their medical office’s network. This service, through the ISACA Certified professionals at The Scarlett Group, can prevent attacks before they occur and help optimize security investments.

Penetration Testing

Penetration testing will allow the IT professionals at The Scarlett Group to identify holes in your network before they are exploited by cyber criminals. This testing is targeted; we use custom scripts and advanced techniques to ensure that your data is safe from attack.

Why hire The Scarlett Group for your medical office’s Healthcare IT Services?

The Scarlett Group is the known and trusted source for comprehensive managed IT.  It is our honor, and our passion, to serve the medical community through an all-inclusive and streamlined approach to technology. Our IT professionals are trained in the particular security requirements and compliance standards that the medical industry must hold itself to. We aim to ensure compliance, while saving your office time, money and stress.

A HIPAA violation can cause your medical office to suffer excessive fines, as well as negative publicity. The Scarlett Group is a team of compliance experts, equipped to safeguard information protected by HIPAA through advanced IT support. We provide the industry’s best healthcare IT support services.

Our technology specialists are experienced, supportive and available around the clock to remedy your technology woes. We offer comprehensive services, from help desk support to proactive, all-inclusive IT packages. We believe your time and effort is better spent caring for your patients while we handle all aspects of your technology infrastructure.