Your IT Lifeline in Tampa

The Scarlett Group's IT Solutions, Support and Services 

Are you juggling with IT hurdles that seem to be multiplying day by day? Does your current IT partner fall short on promises? Time for a refresh. Welcome to Scarlett Group, your trusted provider of managed IT services and solutions.

We understand that effective technology is essential for your business success, which is why we offer comprehensive support, expertise, and guidance.

From healthcare to finance, architecture to small businesses - we've got you covered. We understand the unique IT challenges each sector faces and customize our services to meet your specific needs.

The IT Managed Services Partner You've Been Searching For

Our managed IT services provide complete coverage of your critical technology needs:

  • Proactive network and endpoint monitoring
  • Ongoing system maintenance, troubleshooting and support
  • Next-generation security solutions
  • Cloud and data protection
  • Strategic IT consulting

With Scarlett Group as your partner, you can focus on running your business knowing your IT infrastructure is optimized, protected and enabling growth.

Beyond Services, Custom IT Solutions

We believe in providing more than just services; we deliver solutions. Our team of experienced IT professionals work closely with you to understand your specific challenges and goals.

  • 24/7 Helpdesk Support: Our team of experts are on hand round the clock to resolve your IT issues swiftly and effectively.
  • Network Administration: We manage your network infrastructure to ensure optimal performance and maximum uptime.
  • Data Backup and Disaster Recovery: We implement robust backup strategies and disaster recovery plans to protect your critical business data.
  • Cybersecurity Solutions: We safeguard your business from threats with our state-of-the-art security measures, including advanced threat detection, firewall management, and intrusion prevention systems.
  • Cloud Services: We enable seamless cloud integration with your business operations, streamlining processes and increasing efficiency.
  • IT Consultation and Strategy: Our experienced consultants provide strategic advice to guide your IT decisions, aligning them with your business objectives.
  • Vendor Management: We take the hassle out of managing multiple vendors by acting as a single point of contact for all your technology needs.
  • IT Procurement Services: We handle all aspects of IT procurement, from sourcing the best products to negotiating competitive pricing.

Tailored Support, Enterprise-Level IT Services

We take the time to understand your unique requirements and budget to design solutions that power your goals. Our managed services are:

  • Comprehensive - We manage your entire IT environment as a unified ecosystem.
  • Secure - Our cybersecurity toolkit safeguards your critical data and systems.
  • Scalable - We seamlessly adapt as your needs change over time.
  • Cost-Effective - Our services maximize ROI and reduce IT costs.
  • Dependable - Our team of experts provide around-the-clock support.

Make the Right IT Choice

Choosing the right managed services provider is key to getting maximum value for your investment. Contact us today to discuss your needs and we'll provide expert guidance on the ideal solutions.

Scarlett Group has been a trusted technology advisor for businesses since 2005. Call 813-819-2219 now to take the first step in transforming your IT.

Talk to an IT Expert

Name

Tampa Office Contact Information

Email: info@scarlettculture.com
General & Helpdesk: 813-819-2219
Helpdesk hours are 8am-5pm Monday – Friday, with after-hours and emergency support available 24/7/365

Mailing Address:
The Scarlett Group - Tampa IT Support & Managed IT Services
100 S. Ashley Drive
Tampa, FL 33602
 

"Our cyber insurance renewal application required more information than ever before.  We hired The Scarlett Group to perform vulnerability scanning and a Cybersecurity Assessment. It satisfied our insurance carrier and reduced our premium. We certainly recommend The Scarlett Group." 

CFO | 100-person Engineering Firm
Jacksonville Florida

"Our business is expanding, and our IT people couldn't handle the growth. We found The Scarlett Group and have been completely satisfied. They are here when we need them but more importantly, they anticipate our needs."

Owner | 75-person Healthcare Provider
Jacksonville Florida

"The Scarlett Group helped us understand CMMC and prepared us for the upcoming certification requirements. We have recommended The Scarlett Group to many other DOD contractors. They are very good at what they do and affordable."  

Owner | 25-person DOD Contractor
North Florida

"The move to The Scarlett Group was easy, and we are delighted. Our old MSP was purchased. The new owners let us down. It was taking them days to respond to our needs. It was time for a change." 

Firm Administrator | 34-person Law Firm
Jacksonville Florida

"We rely on The Scarlett Group for our Cybersecurity. They manage, monitor, and secure our network, laptops, and desktops. We recommend The Scarlett Group. We are very happy with their services."   

IT Director | 1,200-person Construction Company
New York

"Our growth has been exponential over the last five years. The Scarlett Group has been instrumental in keeping our technology current and operational."

President | 50-person Engineering Firm
Jacksonville Florida

"The Scarlett Group has been handling our IT and Cybersecurity for the last five years. They are trusted partners, helping us plan for the future and handling our day-to-day needs. We have recommended their services to many other construction firms."    

CFO | 700-person Construction Firm
Orlando Florida

"Faced with a ransomware attack, our IT company couldn't help. We found The Scarlett Group on the internet. They responded to our inquiry immediately and helped us recover quickly. Now The Scarlett Group is our Managed Services Provider."  

Surgeon | 20-person Plastic Surgery Practice
Raliegh North Carolina

Frequently Asked Questions

We pride ourselves on our commitment to superior service and customer satisfaction.

  1. Round-the-Clock IT Support Services: 24/7 live technological support for all business technology services.
  2. Proactive Network Monitoring and Reporting: Detecting threats and providing continuous monitoring and reporting to ensure network security.
  3. Expertise in Managed IT Services: Providing comprehensive IT services, including audits, consulting, and co-managed IT services, specifically tailored for small businesses in Jacksonville.
  4. Unsurpassed Customer Satisfaction: Known for delivering a superior level of customer satisfaction, setting the bar high in the IT industry.
  5. Extensive Service Catalogue: Offering a wide range of services from IT Audit Services, Disaster Recovery, Business Continuity Assessment, to Compliance, CMMC and more.
  6. Industry-specific Solutions: Catering to various industries such as architecture, engineering, construction, legal, government, accounting, finance, healthcare, and small to mid-sized businesses.
  7. Cloud Strategy Consulting: Assisting organizations in transitioning from a premise environment to the cloud.
  8. Managed Cybersecurity Services: Providing outsourcing for all things Cybersecurity-related.
  9. Comprehensive IT Assessment: Identifying potential risks, validating alignment with business goals and suggesting opportunities for improvement.
  10. Complete Managed IT Services: Taking care of all IT needs so businesses can focus on their core operations.
  11. Microsoft 365 Expertise: Helping businesses leverage the power of Microsoft Office 365 by transitioning their email to the cloud.
  12. Disaster Recovery as a Service (DRaaS): Replicating production infrastructure for seamless transfer to a backup environment.
  13. Cybersecurity Awareness Training: Educating employees on how to prevent data breaches and cyber-attacks.
  14. Business Continuity Planning: Crafting effective plans for quick recovery and improved business continuity plans.
  15. Compliance Readiness: Developing and implementing strategies for successful regulatory audits, ensuring businesses are always compliant.
  16. Customer Testimonials: Garnering positive feedback from satisfied customers, reflecting professionalism, quality, responsiveness, and value.

Outsourcing your IT services comes with a plethora of benefits that can significantly improve your business operations and bottom line.

  1. Cost Savings: By outsourcing your IT services, you can reduce the costs associated with hiring and maintaining an in-house IT team.
  2. Expertise and Experience: Managed service providers have a team of experts with years of experience in managing IT systems, ensuring that your business receives top-notch support.
  3. Increased Efficiency: With 24/7 monitoring
  4. Reduced Downtime: Regular maintenance and proactive monitoring help prevent downtime, ensuring that your business stays up and running.
  5. Peace of Mind: With a trusted managed service provider taking care of your IT needs, you can focus on your core business without worrying about IT issues.
  6. Scalability: As your business grows, your managed service provider can easily scale up their services to accommodate your changing needs.
  7. Improved Security: Managed service providers have advanced cybersecurity measures in place to protect your business from cyber threats.
  8. 24/7 Support: With round-the-clock support, you can rest assured that any IT issues will be promptly addressed and resolved.
  9. Tailored Solutions: A managed service provider will work with you to design solutions that fit your specific business needs and budget.
  10. Access to the Latest Technology: Managed service providers stay up-to-date with the latest technology advancements, ensuring that your business has access to the best tools and systems.